PaySchools Privacy Policy

Effective Date:  February 1, 2017

Our Commitment to Privacy

CP-DBS, LLC d/b/a PaySchools (dba PaySchools) (“PaySchools”, “we”, “us”, “our”) is the owner and operator of this website.  Your privacy is important to us.  Our services provide schools and school districts with K-12 payment solutions for food service, fees, activities, transportation, before-and-after-school programs, and many others.  Our family of companies and the products and services we offer represent total solutions:  online payment, point-of-sale, online free-reduced lunch applications, and powerful reporting for the needs of today’s (and tomorrow’s) schools and school districts.  We are committed to protecting personally identifiable information that you or the parents of children in your district schools may provide us through our website. We have adopted this Privacy Policy to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies to all visitors to our website, our customers who create an account, and anyone else who accesses or uses our products and services. WHEN YOU ACCESS OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY.  IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR WEBSITE.

The Information We Collect

Personally Identifiable Information.  When you register on the website for one of our family of products, you must set up an account with us.  We collect and store personally identifiable information about you – such as your name, address, e-mail address, phone number, and data associated with your payment method (credit card or bank account information) – as part of the account set-up process.   We also collect personal financial information where required as part of our services.  We collect transaction and experience information, such as information necessary to any transactions with us, webinars or tutorials viewed, or documentation about our products and services you have downloaded, as well as information about our communications with you.  We need this information to provide the products and services that you request from our website and to let you know of additional products and services about which you might be interested.

Non-personally Identifiable Information.  We automatically collect certain non-personally identifiable information when you visit our website, such as the following:

  • Log data: Our servers automatically record information when you use our website, such as your IP address, the type of browser you are using and its settings, the third party website you visited immediately prior to accessing our website, the operating system you are using, the domain name of your Internet service provider, the search terms you use on our website, the specific website pages you visit, and the duration of your visits.
  • Cookie data: Like many websites, we use “cookies” to obtain certain types of information when your web browser accesses our website. “Cookies” are small text files that we transfer to your computer’s hard drive or your Web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as a frequent user of our website. Some of the cookies we use are associated with your account with us (including personal information about you), and other cookies are not.

    We may use “session cookies” (cookies that last until you close your browser) or “persistent cookies” (cookies that last until you or your browser delete them).  Examples of the information we collect and analyze from cookies include your activity on our website, including the URL you come from and go to next (whether this URL is on our site or not).  Remember that the cookies that we use do not contain and are not tied to personally identifiable information. 

    If you are concerned about the storage and use of cookies, you may be able to direct your internet browser to notify you and seek approval whenever a cookie is being sent to your Web browser or hard drive. You may also delete a cookie manually from your hard drive through your internet browser or other programs. Please note, however, that some parts of our website will not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

  • Experience data: We may collect other information that is voluntarily provided by you from time to time if you respond to surveys, polls or questionnaires, and/or website registration forms. Such information may include personal preferences, opinions and experiences with our products and services, and may be provided anonymously.

Use of Information About You

We use personally identifiable information you provide solely to complete your payment transaction or application process, respond to your inquiries, to make further inquiry as to your interest in our products, and to provide our services to you.  We will use your contact information to contact you regarding your interest in our products and services, and to provide administrative notices and communications relevant to your use of our website and our products and services.

We use non-personally identifiable information in a variety of ways, such as to analyze website traffic (such as aggregated information on the pages visited by our users), which allows us to improve the design and content of our website. We may use your non-personally identifiable information by itself or aggregate it with information we have obtained from others to analyze our products and services. We may also link your IP address to your personal information but only in the event that there are issues relating to the origin of a payment transaction.

We may respond to concerns and questions you have sent to our email address, and may send you promotions and news about the services you use or other products and services we think may be of interest to you.  Aside from the foregoing, we will not contact you about any other matters, unless you specifically request it.

How and when we share information

With your consentBy using our services, you consent to our sharing your personally identifiable information with our service providers and affiliates as necessary to complete your payment transaction or for other services you have registered for.

With Schools and as directed by the Schools.  We partner with schools and school districts (“Schools”) to deliver our services. We have entered into a separate agreement with your child’s School for this purpose. We will share your personally identifiable information with your child’s School in order to fulfill our legal and contractual obligations to your child’s School.  In addition, we will share your personally identifiable information as directed by such Schools.  In some cases, our services have the ability to work with non-PaySchools software that is used by your child’s School (“Non-PaySchools Software”).  When Non-PaySchools Software is operated by a third party on a School’s behalf, we may disclose your personally identifiable information to that third-party software provider at your School’s request.  For example, our services have been designed to work with several third party student data management systems.  If your School requests, we will send and receive data (which may include your personally identifiable information) to the provider of that student data management system so that our Services and that system can operate together.

Under no circumstances will we sell or use personally identifiable information or student data for marketing or other commercial purposes.

Third Party Providers.  We will share your personally identifiable information outside of our organization with third party providers in order to deliver our services, as follows:

  • with our agents and contractors in order to achieve successful completion of your payment transaction;
  • in the case of an application we are processing for you, with specially authorized persons within your school or school district; or
  • to assist in providing support for our operations.

In addition, we may employ third parties to process personal information on our behalf for the installation of new software or for security testing of our systems based on our instructions and in compliance with this Privacy Policy.  Under no circumstances will we share, rent or sell personally identifiable information for commercial purposes.

Email communicationsIf you send us an email with questions or comments, we may use your email address to respond to your questions or comments, and we may save your questions or comments for future reference.  We may email you

  • to process your payments and send you payment receipts
  • if you request a particular service or sign up for a feature that involves email communications,
  • information relating to our products and services that you use (e.g., product updates, customer support, etc.),
  • information about our other products and services,
  • updates to this Privacy Policy or our Terms of Use, or any additional terms that may govern your use of all of part of our Services, or
  • where you have consented to being contacted by email for a particular purpose.

You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails we send, or by emailing us as provided in the Contact Us section below.  However, we reserve the right to send you transactional emails such as customer service communications in connection with the products you have purchased. For security reasons, we do not recommend that you send personal information, such as passwords, social security numbers, or bank account information, to us by email.

Transfer of Assets.  As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the personally identifiable information and non-personally identifiable information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Where required by law.   We reserve the right to disclose any personally identifiable or non-personally identifiable information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our website, or other customers; or (d) in an emergency to protect the health and safety of our website’s customers or the general public.

What Choices Do You Have About Your Account and Our Use of Your Information?

Our goal is to provide you with simple and meaningful choices about how your information is used. If you are a customer, you control your choices by your selections when you set up your account with us, for example to control the email you receive from us.   Your account information will be retained in our database and maintained for future orders or transactions and as required under applicable law, rules, and/or regulations.  It is your responsibility to ensure that the account information is accurate and you should update the information as necessary.  We do retain information concerning transactions other than personally identifiable information.  For example, we retain non-personally identifiable data concerning the number, frequency, size and purpose of transactions.

You have a right to inspect and review your account information, including your personally identifiable information.   If you request it, we will provide you with a copy of your account information.

Closing your account

If at any time you choose to discontinue your use of the services we provide, you should notify us and we will inactivate your account.  Any data concerning your past transactions or account activity will no longer be available and will be stored in a secure manner. We are legally required to maintain a backup copy of such transaction data for 13 months after the transaction was completed.  Thereafter, the copies of data you have provided in connection with any transactions you complete through use of our products are removed from our website and securely destroyed.  We do not control how our partners retain, store and destroy data that they have obtained access to from third parties such as your school district in connection with completing your transactions. You should check their websites for more information on their practices.

California Do Not Track Disclosures

Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for preference based advertising purposes (“DNT Notice”). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Providing DNT Notice is often touted as a means to ensure that cookies, web beacons and similar technology are not used for preference based advertising purposes – that is, to restrict the collection of information your online activities for advertising purposes. Since we do not engage in targeted advertising, we do not track your online activity while on our website for those purposes.

Your California Privacy Rights

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information, as defined under California law during the preceding year for third party direct marketing purposes.  You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response.  You may request the information in writing at: Data Business Systems, 17011 Lincoln Ave Parker, CO 80134.

Your New York Privacy Rights

Schools that use our services and that are subject to New York law must provide the parents of their students with a “Parent’s Bill of Rights”, and must cause their third party contractors to agree to honor the Parent’s Bill of Rights.  Where requested by a school or school district that uses our services, PaySchools has signed such school or school district’s Parent’s Bill of Rights.

Our Commitment to Security

We have implemented industry standard administrative, technological and physical security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. In particular, our security measures are sufficient to permit schools and school districts to comply with the requirements of and meet any obligations they may have with respect to the federal student privacy law known as FERPA, as well as all applicable state data protection laws.  We use Digicert, which specializes in providing Secure Sockets Layer (SSL) protocol, an industry standard for transmitting data securely over the Internet, to encrypt the information before it is transmitted to us by you. Once we receive the information, your data is protected through a combination of strictly enforced procedures and a secured computer network designed in accordance with best practice guidelines. Login and password protection, multiple firewalls, multiple layers of data encryption and an intrusion detection system are all used to protect your data.  We cannot, however, guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information. We recommend that you take steps to protect the privacy and security of your personal and payment information and your activity while using the internet, as well as your account access information.

Children Under 13

We have no way of distinguishing the age of individuals who access our website.  The features, programs, promotions and other aspects of our website requiring the submission of personally identifiable information are not intended for children.  We do not knowingly collect personally identifiable information from children under the age of 13.  If you are a parent or guardian of a child under the age of 13 and believe he or she has disclosed personally identifiable information to us please contact us at info@payschools.com.  A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof.

Changes to our Privacy Policy

This Privacy Policy is effective as of the date stated above.  We reserve the right to revise this Policy or any part of it from time to time.  We will post a new or revised Policy to our website, and we suggest you review our Privacy Policy periodically when accessing our website.

Contact Information

You may contact us at info@payschools.com if: (a) you have questions or comments about our Privacy Policy; (b) wish to view or make corrections to any personally identifiable information you have provided; (c) want to opt-out from receiving future commercial correspondence, including emails, from us or our affiliated companies; or (d) wish to close your account. We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable.   Keep in mind, however, that residual information may remain within our databases, access logs and other records for a limited time, as may be required by applicable laws and regulations, which may or may not contain your personally identifiable information.   Please also note that we may not be able to fulfill certain requests while allowing you access to certain benefits and features of our website.  You may contact us as follows:

PaySchools
40 Burton Hills Blvd, Suite 415
Nashville, TN 37215
Attn: Counsel

Hume Miller

Mr. Hume Miller serves as the Chief Executive Officer of PaySchools at i3 Verticals, LLC. Prior to starting up PaySchools, Mr. Miller held a sales position for Retail Data Systems with a focus on restaurant point-of-sale. With a long history of POS experience, he also founded a restaurant consulting enterprise. Mr. Miller graduated from Regis College with a double major in finance/economics and business.

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David Sowiak

David Sowiak

Mr. David Sowiak serves as the Corporate Architect for i3 Verticals, LLC.  Mr. Sowiak has held several positions at Payschools including Lead Developer, Product Manager, and most recently the Vice President of Development. Mr. Sowiak has over 20 years of experience as a technical leader at companies that operated in the software services, health, education, materials management, advertising, and transportation sectors. Mr. Sowiak graduated from the University of Wisconsin Stevens Point with a Computer Information Systems major, and a Business administration minor. He lives in Denver and is an avid skier and remains a diehard Green Bay Packers fan.

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Logan Knight

Logan Knight

Logan Knight is our head of sales and also our resident expert on fun, travel, and sports! He has a storied background in software sales, high-tech recruiting, and private golf resort service. Logan came to work with PaySchools owning our east coast territory and has worked his way into leading the entire sales organization. If he’s not closing deals you might find him mentoring his little brother in the BBBS program or getting outside for a wide range of activities.

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Rick Killian

Rick Killian

Rick Killian serves as the Operations Manager at PaySchools. One important key aspect for Rick is to ensure exceptional delivery of our products and services to our customers. Rick has served in a variety of roles during his career such as sales, implementation, training and support tech before his current position. Rick is a graduate of Kent State University.

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Tim Arheit

Tim Arheit

Mr Tim Arheit serves as the Chief Software Architect of Payschools and maintains the servers and oversees network security and PCI compliance.
   He has been with Payschools for more than 15 years.  Prior to Payschools he worked as a civil engineer at Kohli & Kaliher  Associates.   Tim graduated from the University of Toledo with a degree in electrical engineering.   In his free time he is an avid beekeeper and is the president of the Ohio State Beekeepers Association.

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Andy Eckles

Andy Eckles

Andy is the head of our Marketing and Partnership Team. He has been with PaySchools for just over five years. He was instrumental in the rebranding and new brand strategies for the company. Andy continues to raise the expectations and standards of communication and solution platform marketing. 

While he was going to school at the University of Wyoming, to support himself and his beautiful bride, he was a short order cook at on the weekends, drove a moving van three days a week, and was a Specialist in the Army National Guard. He enjoys playing golf, softball, and hiking and spending time with his wife Lisa. 

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Perry Earp

Perry Earp

Perry is our VP of Operations. Perry has a distinctive talent for empowering a team, collectively, without overlooking the significance of its individuals. He started his PaySchools career as an Account Executive progressively moved up through the ranks to Business Manager before becoming our operations leader. Perry has been involved in every aspect of our business to become one of the most respected people in our organization for his knowledge and understanding of our market, industry, and solutions.

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MacKenzie Floyd

MacKenzie Floyd

MacKenzie Floyd is the Product Marketing Manager here at PaySchools.  After graduating from the University of Northern Colorado with a Bachelor’s of Science in Recreation, Tourism and Hospitality, MacKenzie spent her early career as an Event Coordinator. Upon taking a position with PaySchools, she found her way onto the Marketing team. MacKenzie is a Colorado native who enjoys live music, travel,  and petting stranger’s dogs.

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Jenna Heitsch

Jenna Heitsch

Jenna Heitsch serves as PaySchools Partner Relations Manager. Prior to being the Partner Relations Manager, Jenna was the Key Account Manager for the Northeast territory. In this position, she served as the primary point of contact for customers, and also planned and coordinated software and hardware upgrades for these customers. This effort ensured a more efficient and effective day to day operations  for these customers.
Jenna is a graduate of the University of Wyoming with a degree in Business Marketing, and she began her career in healthcare marketing, then moved into account management, at a boutique marketing agency.
Like most Coloradoans, Jenna often spends her free time outdoors, skiing, running, boating, and hiking with her family. She also enjoys a glass of bold red wine, nights out at the theatre or local concert venue.

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Bob Reolfi

Bob Reolfi

Bob is our Senior Account Executive for the Northeast. He is a seasoned veteran of the K-12 market. Bob is best known in the state of Ohio where most of his School Accounts are located. Bob has been an official for competitive swimming on all levels for 27 years and also trains new officials. As a resident of Canton, Ohio, Bob is an active participant on various Pro Football Hall of Fame Festival Committee’s.

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Gino Caponi

Gino Caponi

Gino is our Sales Executive for Ohio and the surrounding states.  He has been selling for PaySchools for over two years that adds to his 30 plus years in selling experience. Gino has been a long-time wrestling coach and referee.  When he is not teaching kids how to conduct themselves in a wrestling match he is working out at the gym.  Gino's big and inviting personality has helped PaySchools to partner with new school districts. 

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Lori Ludwig

Lori Ludwig

 

Lori Ludwig is one of the founders of Local Level Events, LLC.  Lori received an undergraduate degree in elementary education from Bowling Green State University.  She later earned a Master’s degree in education from The University of Findlay.  Lori spent 19 years in the classroom before collaborating to develop Local Level Events in order to assist colleagues and schools in handling tickets, cash and event registration.  While teaching and creating Local Level have been rewarding accomplishments, being a wife and mother to 3 sweet girls is her greatest JOY!

 

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Nick Deka

Nick Deka

Nick is a career new business hunter! Having success selling software as a service at large and small organizations, he brings the flexibility to adapt to change quickly. Nick is very active in within the Illinois State ASBO, as he serves on the Principal of School Finance Professional Development Committee.  By doing so he help teach new school business officials key point to the Illinois school budgeting process.  In his free time Nick is an avid outdoorsman and volunteers his time teaching a Hunter Safety Course for the Illinois Department of Natural Resources.

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Wendy Pearson

Wendy Pearson

Wendy has several years of experience and an exceptional understanding of the K12 education market. She serves as the customer success representative working to continually improve relationships and growth for our customers. She has strong analytical and planning skills combined with the ability to coordinate the efforts of others to meet goals.
Ms. Pearson comes to us with a Bachelors in Marketing and Advertising and another degree in Fine Art showcasing her creative mind and way of thinking.

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Patrick Chambers

Patrick Chambers

With over 18 years of programming experience, Patrick Chambers continues to enjoy the challenging experiences that PaySchools offers. When he is not pushing the boundaries of technology, his hobbies include rebuilding engines, welding and watching movies. His greatest joy comes from his wife and amazing two children, which keep him busy 24 hours a day, seven days a week.

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Jacob Copsey

Jacob Copsey

Jacob is the CIO at i3 BP LLC he is responsible for the design, development, and administration of the Bill & Pay service at www.billandpay.com.

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Daniel Davis

Daniel Davis

Daniel Davis has been our PaySchools Application Developer for the past four years.  He is the primary developer for PaySchools Store and QuikLunch among several other products and projects.  He is a professional photographer in his spare time when he is not building computes and other electronics.  Daniel has two grandchildren five years and two year old who are the light of his life.

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Dan Fearman

Dan Fearman

Dan develops web and database applications with a focus on reporting.  He is a graduate of Denver Technical College with a degree in Network Systems Administration.   Originally from Western New York, Dan served in the US Army which brought him to Colorado.   Prior to joining PaySchools, Dan worked on development teams for a national cable provider and a travel media company.  When he’s not tapping away at a keyboard, Dan enjoys hiking, craft beer and playing guitar; just not all at once.

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Lori Huff

Lori Huff

Lori Huff is one of the Founders of Local Level, LLC and currently serves as Product Owner for the Local Level Events and Forms products offered by PaySchools and i3Verticals, LLC.  Lori received a MBA degree from The Ohio State University and an undergraduate degree from The University of Dayton in Management Information Systems and Accounting.  Lori began her career as an Information Technology Consultant for Accenture and Navigator Management Partners.  She is also a licensed Realtor in the state of Ohio.  While starting Local Level was one of the craziest and most rewarding accomplishments in her life, she is most proud to be called a wife and mother to 2 great kids.

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Dave Kannikal

Dave Kannikal

Mr. Dave Kannikal is a developer with PaySchools specializing in payment and inventory management systems. With over 25 years of programming and database experience, Mr. Kannikal has created a variety of systems with PaySchools and with previous companies. Originally from Detroit, he moved to the Denver area in the early 80’s and grew to love the Centennial state. After receiving his degree from Colorado State University (Go Rams!), Mr. Kannikal has worked steadily as a computer programmer and web developer. Outside of work he enjoys playing tennis, softball, reading, listening to music, playing the Bass guitar and spending time with his wife and son.

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Benji Lamfers

Benji Lamfers

Ben Lamfers serves as a Senior Developer for i3 Verticals, LLC. Mr. Lamfers enhances our payment processing for our PaySchools product suite. He graduated from Iowa State University with a bachelor's degree in Computer Science and continues to support the Cyclones at every opportunity. A recent move to Southern California means you'll usually find him enjoying the beach with his wife and golden retriever when he's not training for his next triathlon or marathon.

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Theresa Locke

Theresa Locke

Theresa Locke is one of the Product Owners on the Payschools development team.  Theresa has over 16 years’ experience providing software solutions to K-12 schools.  She has many areas of expertise including but not limited to Accounting, USDA Regulations, online payments processes & Point of Sale software.  When Theresa is not glued to a computer screen or on a call with a client she enjoys reading or spending time with her husband, 2 sons and daughter in-law.

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Igor Voronov

Igor Voronov

Igor has over 20 years of experience in software engineering in the Banking, Manufacturing, Distribution and Educational marketplaces.  He is the primary architect and developer for i3-EZPay among several other products and projects. Prior to i3 Verticals he worked as a software architect at Information Design Inc.  In his spare time, Igor enjoys spending time with his wife, son and daughter, traveling, attending theater performances and museums.

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Lisa Reedy

Lisa Reedy

Lisa Reedy is a vegan, Pink Floyd lover who embraces her “geeky-ness” and spends her work days trying not to step on her dogs that are laying under her desk.   She started her IT career coding  on “Big Iron” and knows what disk platters are.  She has worked in the Retail, Medical, Manufacturing, Distribution and finally Educational marketplaces.  Her goal is to help build products that both business and their customers find intuitive and easy to use while not driving the development team crazy with too many questions. 

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Dennis Vargas

Dennis Vargas

Dennis Vargas is a software developer at PaySchools.  Mr. Vargas has 20 years of experience creating, maintaining, and troubleshooting complex software applications including computer simulation, data visualization, and system integration.  In addition to working with software, he has enjoyed working as a pilot, flying corporate jets, and teaching people how to fly.  Mr. Vargas holds a Master of Software Engineering and a B.S. in Aeronautical Science from Embry-Riddle Aeronautical University.

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Matt Von Stetina

Matt Von Stetina

As a member of the PaySchools Central API team, Matthew Von Stetina continues to enhance and push the technological boundaries of the Payschools Central and Payschools Admin API, including automated payment processing and shopping cart integration. He has also been involved in support and enhancement development for PaySchools Admin, QuikLunch and QuikApps.  When pesky little bugs appear, Matthew excels at finding the cause and providing a solution.  Matthew is a Syracuse University alumnus, a happy husband, a father of seven and enjoys repairing vintage arcade games in his spare time.

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Judy Zimmerman

Judy Zimmerman

Judy Zimmerman is the Release Engineer for PaySchools, an i3 Verticals company. Judy worked in the K-12 environment in Texas and Colorado prior to joining the Development Team in 2014. She has experience in several facets of the K-12 environment including state reporting, student system management, and applications management.

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Bryan Abraham

Bryan Abraham

Bryan Abraham is a Tier 3 Specialist in Customer Support. Leveraging 10+ years of customer service experience, including management, and an associate degree in Computer Information Systems, Bryan assists both the Support and Development teams in database management and software development. On weekends and when the weather is nice enough (which is pretty often), Bryan enjoys the beautiful Colorado weather and playing golf.

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Chelsea Brown

Chelsea Brown

Chelsea Brown serves as the Implementation Manager at PaySchools. Prior to taking on the role of implementation manger, Chelsea held the positions of both Support Specialist and Support Team Lead at PaySchools. Prior to working at PaySchools, Chelsea has customer service and sales experience working in food, retail and automotive industries. Chelsea graduated from the University of Mount Union with a major in Psychology and a minor in English writing.

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Nicole Burskey

Nicole Burskey

Ms. Nicole Burskey serves as one of our Key Account Managers.  After starting with PaySchools in Feb 2014 in Sales, Nicole now enjoys her role of making her assigned customers as happy as possible!  Her background in athletics gives her a drive and passion for taking her work to the next level, while bringing a personal touch to everything she does. 

Prior to PaySchools, Nicole graduated from Michigan State University and worked in recruiting and sales for 8 years.  Nicole is a mother to 2 human children, and one canine child, a labradoodle named Zoe.  In her free time, she stays active playing soccer, softball, or any other sport or game!  She also enjoys traveling and spending time with family and friends.

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John Casillas

John Casillas

John Casillas is a Support Specialist at PaySchools. He has been working with school districts for over three years. John plays softball and enjoys macramé when he is not tending to his sheep. 

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Sue Clark

Sue Clark

Sue Clark has been with the company for 13 years.  If you have called the toll-free number you probably have spoken with her. Along with answering the phone Sue does all the shipping and receiving and numerous office duties.  Sue worked as a data entry and page layout specialist at a local magazine company before finding her way here. She is an animal lover and along with her husband has recently adopted a puppy from the local humane society.

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tyler Cobb

tyler Cobb

Tyler Cobb is a Support Specialist at PaySchools and works primarily with PayForIt. Prior to working at PaySchools Tyler worked in various different fields from medical sales to college admissions. Tyler is also the Head Cheer Coach Thomas Jefferson High School. In 2014, Tyler graduated from the University of Northern Colorado where she earned two degrees; Communication and Sociology. She was also a cheerleader during all four years of college. Tyler enjoys working for PaySchools and hopes to remain with the company for many years to come.

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Betsy Cornell

Betsy Cornell

Betsy Cornell, Customer Support Specialist, spent 32 years as a school food service director with hands-on experience in food production, regulations and reporting. Her insight into school operations and computer specifics help  her customers solve their tracking and reporting issues. With the time saved on administrative work, she created seasonal school meal events, Farm to School gardens and Summer Meal Programs that incorporated AmeriCorp VISTA volunteers, a food bus and fender blender fun. In addition, she helped create a farmer’s market, a community food pantry and church scholarship fund while teaching unicycling and riding in local parades. Betsy has also worked in food service at camps, health centers and restaurants and holds degrees from the Culinary Institute of America, Kent State University and the University of Akron Law School. Her current passion is helping her customers serve their students efficiently.

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Linda Decker

Linda Decker

Linda Decker has been a Support Specialist with PaySchools since August of 2016. She has served in the IT & Telecommunications Industry, for over 18 years. Her experience encompasses hardware & software support, and database management. When she is not on the phone with you or working on your requests, you might find her painting pictures or weeding her garden.

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Melissa Drescher

Melissa Drescher

Melissa has been with the PaySchools team for 3 years providing QuikLunch training and Support. She now does site maintenance and support for Local Level Events. Prior to joining the PaySchools team, Melissa worked in the food service industry for 7 years; shift leading, cooking and waiting tables. She is always quick to please and always makes sure the customer is put first and is happy. She also has a 5 year old, who isn’t so easy to please. Melissa enjoys a good challenge!

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Adrian Drlik

Adrian Drlik

Adrian Drlik serves as the Support Team Lead for Payschools Canton office at i3 Verticals LLC. Mr. Drlik has 21 years of POS experience, 4 years in the restaurant point-of-sale and 17 years in the Education sector. Mr. Drlik spent 6 years prior at Congress Lake Country Club in Hartville, Ohio as the Outside Supervisor in the golf facility. Mr. Drlik graduated from Glenoak High School and attended Kent State University.

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Justin Esber

Justin Esber

Mr. Justin Esber is a graduate of The University of Akron with an Associate's Degree in Computer Information Systems.  Happily married to his wife, Cameron, of 5 years with two beautiful children; ages 2.5 years and 5 months.  He enjoys traveling with his family, riding his jet ski around the lake, and snowboarding in the winter.  Justin participates in softball, bowling and kickball.  He has 15 years of experience with school POS systems and while proficient with all modules offered by PaySchools he is the SME of FORMs and PSA.

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Mena Gabra

Mena Gabra

Mena Gabra graduated with an associate’s degree from Tri-C in computer engineering and Certification. Mena is married and has 2 adventurous boys. Mena worked as an installer and trainer for restaurant point-of-sale and has 6 years of POS experience. He has been working at PaySchools as an installer and trainer for 12 years at PaySchools. He enjoys traveling, fishing, soccer and is a pro at ping pong.  

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Marisa Klee

Marisa Klee

This is Marisa! Marisa moved back to Colorado from Arizona three years ago. She studied Strategic Communications and Advertising at Northern Arizona University and proceeded to work in the entertainment, marketing, and software industries. She is an out-going and smiley individual who loves her two little dogs, community, philanthropy, and building relationships. She brings a new meaning to the phrase “Binge Watching”. (Ex. Six seasons of Game of Thrones in three weeks. If you can top that, please email her directly). Her interests and bizarre background has helped her become a strong Key Account Manager on the PaySchools team. In her free time, you can catch Marisa at local shows, up in the mountains, and living by the motto “will try anything once, twice if I like it!”.

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Amber Mengee

Amber Mengee

Amber Menge is the Support Manager in the Denver office. She supports the team using her almost 6 years of experience in a support role at Payschools. Amber has worked in many different areas at Payschools, starting in PayForIt parent support and then moved to district support, where she enjoys helping both sides to achieve their goals or address concerns. Her favorite experience at Payschools was the launch of a new POS called QSP4, now known as QuikLunch, as it allowed her to do what see loves best - merge the technical side of software with easy use for all walks of life. Amber graduated from Red Rocks Community College with a degree in Computer Hardware (CompTIA), Microsoft Certified Systems Administer (MCSA), and Cisco Certified Network Administrator (CCNA), and then went on to get a bachelor’s degree at Ashford University in Iowa for Computer Information Systems. On the personal side that contributes to her love of the K12 arena, Amber has two little kids under 4 teaching her about the school industry from a parent perspective, she feels this adds to her ability to see the software from both the parent and the district side, and work towards better support for both.

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Paul Meter

Paul Meter

Paul is a Colorado native. He graduated the University of Colorado at Boulder with a B.A. in Political Science . He enjoys learning new technology and helping others navigate new technology. In his spare time he enjoys golfing, fishing, and enjoying the Colorado outdoors.

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Brandy Morrison

Brandy Morrison

Brandy Morrison is a Support Specialist at PaySchools. She supports our team by triaging calls, processing refunds and setting up merchant accounts. She attended Arapahoe Community College in pursuit of a Bachelor’s degree in Art and Creative Writing.  She has a hunger for traveling the globe along with the distant places of fantasy literature.  When travel is not taking her away from home she enjoys taking care of her wide array of pets and binge watching the latest T.V series.

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Chris O'Neil

Chris O'Neil

Chris O’Neil is a Colorado native who received a Bachelor’s in Marketing from the Metropolitan State University of Denver.  When Chris isn’t fly fishing  in the South Platte, or coaching the local high school lacrosse team, he is hitting the books working on his MBA.

Chris’s sense of humor is outdone only by his natural and effortless good looks, but doesn’t let it change who he is.  Chris loves working with the education industry and plans to continue that for years to come!

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Tony Piccari

Tony Piccari

Tony currently holds the role of customer service specialist within PaySchools.  Before accepting his current position in 2010, Tony worked for a local municipality serving as a recreation programmer overseeing adult and youth recreation programs.  Tony graduated from Kent State University in 2007 with a B.S. in sports & recreation management.  In his free time he enjoys being with wife and two daughters.  His hobbies and interests include being a die-hard Cleveland sports fan as well as hunting, fishing, & playing bocce. 

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Nancy Sutton

Nancy Sutton

Mrs.Sutton came to us after a 13-year employment with a school district who uses our systems. Yes, we checked with the district prior to her employment with us. At the district, Mrs. Sutton worked as the athletic secretary and the bookkeeper for the high school. Residing in Colorado allows her to pursue the activities she truly enjoys, vegetable gardening, fishing and RZR riding.

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Charles Nowlin

Charles Nowlin

Charles has worked with Child Nutrition software products for almost 13 years. He graduated from VCU (Virginia Commonwealth University) with a bachelors degree in Information Systems. He believes in strong relationships between himself and his customers and strongly believes that trust is what retains a customer.

He recently got married and now has three children (one of his own and two step children) that he adores.  He likes spending time with his new family, cooking and passionate about Tacoma trucks and off-roading.

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Jim Wilson

Jim Wilson

Jim comes to us from CC Productions where he was a Project Manager that was just one of the many hats he wore in is tenure there. He has been working with school officials for several years. That experience has allowed him to learn a great deal about what schools are looking for from a software company who provides payment management services. 

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Rob Morales

Rob Morales

Rob comes to us from CC Productions where he was a Project Manager that was just one of the many hats he wore in is tenure there. He has been working with school officials for several years. That experience has allowed him to learn a great deal about what schools are looking for from a software company who provides payment management services. 

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Emily Stucky

Emily Stucky

 

Emily is a Colorado native. She attended the University of Wyoming on a swimming scholarship majoring in Kinesiology and Health Promotion. In her spare time Emily enjoys skiing, dancing, and swimming recreationally. She is the most obsessed with Taylor Swift at PaySchools.

 

 

 

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Corey Bang

Corey Bang

Corey Bangs is a PaySchools Support Specialist.  She's been in Colorado since she was five years old, but did a quick pit stop at Miami University in Oxford, OH for four years.  She was a competitive diver at Miami and now coaches young divers in Denver (stuck in the past, I suppose).  In her free time, Corey enjoys skiing, attempting to cook, eating second breakfast, and spoiling her grumpy hedgehog. 

 

 

 

 

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